KP Snacks

Contact us

What can we help you with?

If you are reporting a problem with a product please retain both the product and the packaging. This will help us process your enquiry and may be required if we need to investigate a complaint.  You can contact our friendly Care team by phone (Monday to Friday, 9am to 5pm), by post or by using the form on this page – details below.

You can also find lots of information on allergens, packaging, sustainability, lifestyle and entering our competitions on our Frequently Asked Questions page.

Consumer Notice

Dear KP Consumers,

Thank you for taking the time to fill in our contact form.

We would like to inform that it may take longer than usual for you to receive a response from us due to local delivery delays.

All queries will receive a response however, please allow up to 14 days for your letter to arrive in the post.

Thank you for your continued patience and understanding.

Yours Sincerely,

KP Consumer Services,

Got a problem or query?

Let us know by completing our Contact Us form below and we'll get back to you to help.

(Don't worry, your details will only be used to resolve your complaint or query - see our Privacy Policy)

However, if you would prefer to talk to us then call

0800 917 4494

(9am - 5pm, Monday to Friday)
and one of our helpful Care Team will be pleased to help.

Or, if you'd rather, please write to us at…

Freepost KP Snacks

(From outside the UK the address is:
Consumer Care, KP Snacks, Ashby de la Zouch, LE65 2BS, UK)

KP Snacks Care Team - Here to Help!

 

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Batch Code:
Please provide the batch/time code. This is found immediately below the best before date OR in the white panel on the back of the pack. We need this to help us fully investigate your complaint. Please also retain product/packaging for future reference.

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see example: 8187
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see example: 02:25
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see example: 3A

Example image

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Please upload any supporting photos you may have of the product.
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Please upload any supporting photos you may have of the product.

The personal data submitted in this form will be retained only for the purpose of responding to your question or concern, and will not be used for marketing purposes. For further details please read our Privacy Policy here.

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I have read and agreed to the KP Privacy Policy.

Oops, still having problems with the form?

If it is easier, send us an email containing your contact details and a brief description of your query to: consumerresponse@kpsnacks.com and we'll get back to you to help.

Thank you for contacting KP Snacks.

Want to find one of our sites?

Click the link below to find the locations of all our KP sites across the UK.

Press & Media Enquiries

If you’re a journalist, please visit our news page for our latest press releases and press office contacts.

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